Cookies Policy for Four Birds Limited
Effective Date: 1 June 2025
Last Updated: 18 March 2026
Quick Summary
We use cookies and similar technologies on our website and mobile apps to make our services work better. Some are essential, others help us understand how you use our services, and some help us show relevant ads.
Key Points:
- Essential cookies keep our services working
- Analytics cookies help us improve your experience
- Advertising cookies show you relevant ads
- You can control most cookies through your browser settings
- Mobile apps use similar technologies but not traditional cookies
Cookies Policy
Four Birds Limited
Email: hello@fourbirds.co.nz
Website: www.fourbirds.co.nz
This Cookies Policy explains how Four Birds Limited ("we," "us," "our," or "Company") uses cookies and similar tracking technologies on our website, mobile applications, and digital platforms.
This policy should be read alongside our Privacy Policy.
1. What Are Cookies and Similar Technologies?
Cookies
Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and understand how you use the site.
Similar Technologies in Mobile Apps
Mobile apps use similar technologies including:
- Device Identifiers: Unique IDs for your device or app installation
- Local Storage: Information stored directly on your device
- SDKs: Software development kits that collect usage data
- Advertising IDs: Apple's IDFA and Google's Advertising ID
How They Work
- Session: Temporary and deleted when you close your browser or app
- Persistent: Remain on your device until they expire or you delete them
- First-party: Set by us directly
- Third-party: Set by our service providers and partners
2. Types of Cookies and Technologies We Use
Essential Cookies and Technologies
Purpose: Make our services work properly
Examples: Login status, security features, basic functionality
Your Control: Cannot be disabled as services won't work without them
Legal Basis: Legitimate interest for service provision
Analytics Cookies and Technologies
Purpose: Understand how you use our services to improve them
Tools We Use: Third-party analytics providers for user behavior tracking, performance monitoring, and usage statistics
Data Collected:
- Pages or screens you visit
- Features you use and how often
- Time spent in app or on website
- Device and browser information
- General location (country/city level)
Your Control: Can be disabled through browser settings or app preferences
Legal Basis: Legitimate interest (with opt-out) or consent where required
Advertising Cookies and Technologies
Purpose: Show you relevant advertisements and measure ad effectiveness
Tools We Use:
- Google Ads: Display advertising, conversion tracking, remarketing
- Meta Ads (Facebook/Instagram): Social media advertising and audience building
- Apple App Store Ads: iOS app promotion and user acquisition
- Google Play Store Ads: Android app promotion and user acquisition
Data Collected:
- Advertising identifiers (IDFA, Advertising ID)
- Ad interaction and conversion data
- Device characteristics for ad targeting
- Cross-platform usage patterns
Your Control: Opt-out through platform settings, browser controls, or our preference center
Legal Basis: Consent (EU/UK), opt-out (California), legitimate interest with controls (other regions)
3. How Long We Keep Cookie Data
Retention Periods
- Session Cookies: Deleted when you close browser/app
- Essential Cookies: Up to 1 year or until you clear them
- Analytics Data: Up to 1 year, then aggregated or deleted
- Advertising Data: Up to 1 year, following platform policies
- Support Data: Up to 2 years after last interaction
Data Deletion
When cookies expire or you delete them:
- Personal identifiers are removed immediately
- Aggregated analytics may be retained longer
- Essential functionality data deleted within 30 days
- Support conversation history follows data retention schedule
4. Your Cookie Controls
Browser Controls
Desktop Browsers:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy > Cookies
Mobile Browsers: Access through browser settings menu
Mobile App Controls
iOS Devices:
- Settings > Privacy & Security > Tracking (iOS 14.5+)
- Settings > Privacy > Advertising > Limit Ad Tracking
Android Devices:
- Settings > Privacy > Ads > Opt out of Ads Personalization
- Google Settings > Ads > Opt out of Ads Personalization
Platform-Specific Controls
- Google Ads: Visit adssettings.google.com
- Facebook/Meta: Facebook Settings > Ads > Ad Preferences
- Apple: Sign in to appleid.apple.com > Privacy > Manage
5. Contact Information
General Cookie Questions
Email: hello@fourbirds.co.nz
Subject: Cookie Policy Inquiry
Response Time: Within 5 business days
Data Protection Officer
Email: dpo@fourbirds.co.nz
Purpose: GDPR compliance, data subject requests
Response Time: Within 30 days
Accessibility Statement
This cookies policy is designed to be accessible:
- Plain Language: Written at 7th-8th grade reading level
- Clear Structure: Logical organization with descriptive headings
- High Contrast: Text meets WCAG 2.2 Level AA standards
- Screen Reader Friendly: Proper markup for assistive technologies
- Mobile Optimized: Works on all devices and screen sizes
Need help? Contact hello@fourbirds.co.nz for alternative formats or assistance understanding this policy.
This Cookies Policy works together with our Privacy Policy to give you complete information about how we collect and use your data.
This policy complies with GDPR, CCPA/CPRA, New Zealand Privacy Act 2020, and accessibility standards. It applies to all Four Birds Limited websites and mobile applications.